Guide to Hotel Housekeeping, Mary E. Palmer [snow like ashes .txt] 📗
- Author: Mary E. Palmer
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The progressive housekeeper will not allow the stock of linen to grow too small. She will see that it is replenished each month.
The linen-room should be opened at 6:30 a.m. and closed at 10:00 p.m. If it is a commercial hotel, the linen should be portioned among the maids, in the morning. The linen issued in the morning should be charged to each girl on the slate. The maids should count the soiled linen on their floor, pin the count to the bundle, and bring it to the linen-room, where the linen-woman again should count it and give each maid credit on the slate. The linen-woman should deduct the clean linen issued in the morning from the soiled linen returned, and, if the linen-room owes the maid, she should be given her linen at once. After that, the maid should get only one piece of clean linen for one of soiled. If the maid brings in no soiled linen, she should not get any clean. In this way, the linen-woman will be able to keep track of the linen. She will be able to tell the manager where every piece of linen is at any time of the day.
The dining-room linen should be issued in the same way. The linen-woman should be able to tell by her books how many napkins are in the dining-room, how many are in the laundry, and the number that are on the shelf in the linen-room.
It may not be an innovation, but a blackboard in the linen-room will be of great assistance to the housekeeper in copying the changes that are sent up from time to time during the day. The board may be freshly ruled every day, with as many columns as there are maids, and the maid's name, or number, should be written above her column.
As the changes are sent up on a pad by the clerks, the linen-woman should copy them on the board, putting each maid's changes under her name. The maids should take the chalk and draw a straight line through their changes, indicating that the rooms have received proper attention. As there are few hotels that have not had some trouble about reporting changes, it would be a splendid idea for the clerk to insist on the housekeeper or the linen-woman signing for the changes. The fact that the clerk can produce his duplicate, showing the time to the very minute he sent the change, is not proof that the change was received in the linen-room. The bell-boy may be a new boy, and may have taken the change-slip to some other part of the house. But if the housekeeper, or the linen-woman, signs the pad on which the changes have been sent up, and the pad is returned to the office, the housekeeper or the linen-woman will have to furnish some other excuse for the room being out of order, than that she did not get the change.
The housekeeper should see that an accurate account is taken every month of all the linen, and correctly entered on the linen-room stock-book. This account should show the new linen purchased during the month. The following form is suggested for the stock-book for the linen-room:
Inventory of Linen-Room for month ending January 1, 1908.
Dec. 1, 1907 Plus new stock Grand Total Worn out Stolen Net Total Sheets 800 50 850 25 835 Slips Spreads Face-Towels Bath-Towels Table-Cloths Napkins Side-Towels Tray-Towels Tops Kitchen-Towels Glass-Towels Roller-Towels Bar-Towels Wash-room Towels
Paradise, indeed, to the housekeeper, is the hotel that has its reserve-linen closet, where, in case of accident in the laundry, she may find linen to put the rooms in order. On the other hand, how very discouraging it is where there is only one set of linen for the beds and the maids must wait until the linen is back from the laundry before they can put the rooms in order. In such hotels, the housekeeper spends much of her time running to and from the laundry.
When a new linen-woman is installed in the linen-room, the housekeeper should write out all the details of the duties required of her, regardless of any previous experience she may claim to have had.
A table-cloth should be long enough to hang over the table, at least eighteen inches on all sides. Pattern cloths are prettier than the piece-linen. They are more expensive, but it pays to buy the best for hotel use. Linen, to have sufficient body to wear well, should have a certain weight to the square inch. Table-linen should weigh at least four and one-half ounces to the square yard. All pattern-cloths have the napkins to match. The napkins and table-cloths should have a tiny, narrow hem. They are best hemmed by hand, but this can not be thought of for hotels.
It takes the same amount of money to purchase the unbleached linen as it does to buy the bleached. The Irish bleached linen is of a more snowy whiteness than that of Germany. This is owing to the climate of Ireland, which is particularly adapted by sunshine and rain for natural bleaching.
Table-Linen Most Important.
The table-linen is more important than the bed-linen, and should receive the first consideration in the laundry.
It should be carefully counted and sorted by the linen-woman at night, after dinner, and should be ready for the laundryman who must rise very early in the morning in order to have the table-linen ready for the laundry-maids that come on duty at seven o'clock.
A table-cloth should be folded lengthwise twice, then doubled, putting both ends together, then folded, and it will be ready for the shelf. Napkins should be put through the mangle three times and left without folding, so the linen-woman can easily sort them.
Removing Stains.
Fruit-stains in linen may be removed by pouring boiling water through the stained spot. Lemon juice and salt will remove iron-rust.
Tea, coffee, chocolate, and fruit-stains should be removed as soon as possible by pouring boiling water over them. After fruit-stains have been washed a few times in soapsuds, they become as firmly fixed in the linen as though they were dyed there, and can only be removed by a bleaching process. A good bleach can be made by taking one pint of boiling water to one teaspoonful of oxalic acid and one teaspoonful of ammonia. One teacupful of ammonia to a wash will keep the table-linen white.
The care of the table-linen is a very important feature of the housekeeper's work. In many hotels, the housekeeper is required to purchase the linen. Fashion changes in table-linen as in other things. A careful study of facts and figures has proved that, in proportion to the population, the United States of America consumes more linen than any other country in the world. It is not, however, a leader in the production of flax. Russia takes the lead in this industry. The United States grows flax for the seed and not for the fibre; hence very little weaving is done in this country.
Kinds of Linen.
Linen has a variety of names, as Holland, damask, et cetera. Damask linen was first made in Damascus—the oldest city in the world—and was figured in fruit and flowers. A long time ago linen made in Scotland was sent to Germany to be bleached; hence the name Holland.
The old-time way of bleaching was long and expensive, sometimes taking an entire summer. After it was bleached by a natural process of open air, dew, and sunshine, it was then treated with an alkaline, and then buttermilk. It was left lying on the grass for a month, and sprinkled frequently with water and sometimes sour milk.
At the present time, linen can be bleached in two weeks. The cost of bleaching is much less and linen fabric is one-half cheaper than formerly. The chemicals used in the modern process of bleaching greatly injures the fibre, and linen is not so durable as it was under the old-fashioned way of bleaching.
How to Test Linen.
The housekeeper in selecting linen at the counter may test the linen by ravelling out some of the threads. The threads that form the woof as well as the warp should be strong, and long thread linen. Never buy linen that is stiff and glossy, as it will be thin after it is laundered. Linen should be substantial, but pliant when crushed in the hand. Never buy a table-cloth that is part linen and part cotton, as the shrinkage of linen and cotton fibre varies greatly, which causes the threads to break, and the table-cloth will soon be full of holes.
"Order is Heaven's first law," sang the poet, and to keep order in a hotel seems not such an Herculean task. System makes work easy, and the superintendent of the laundry must insist on the work being systematically performed.
Soap and water are the most important materials used in the laundry work. To do good work with little or no damage to the linen, soft water and good soap are absolutely necessary. In many parts of the United States, the water is permanently hard, and is a perplexing question to laundry workers. The first thing to do is to soften the water. It can not be made soft by boiling, and must be treated with chemicals which must be used before the soap is added. When soap is used in hard water before it has been softened, the soap unites with the minerals in the water, and clings to the linen like a greasy scum. Borax is the best softening agent for hard water.
To soften water with borax, use one tablespoonful to each gallon of water. A tablespoonful of ammonia and one tablespoonful of turpentine to each washing will keep clothes white. Hard water may be softened with potash or sal soda, which is much cheaper than borax and ammonia, but potash and sal soda are both corrosive and very injurious to the linen. Great care must be used in softening water with these alkalines. If they are not thoroughly dissolved before using in the washer, little particles are apt to escape the solvent action of the water and stick to the linen and form brown spots which soon become holes.
Good Soap a Necessity.
Soap is the next cleaning agent to be considered. You can not have pretty, white linen without good soap. A good soft soap for use in hotel laundries can be made from the refuse fat from the kitchen. This soap will effect the cleaning of the hotel bed and table-linen, but for bundle-washing, flannels, and prints, a milder soap is generally used. A very good soap for washing flannels and prints may be made from the pieces of soap that are collected from the rooms.
How linen is laundered and to be able to give a scientific reason for each step are the very first things a housekeeper should learn. No housekeeper is worthy of the title if she is unskilled in laundry tactics. Yet how few housekeepers
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