The Man Who Pleases and the Woman Who Charms, John A. Cone [best business books of all time .txt] 📗

Life is not so short but that there is always time for courtesy. EMERSON.

"Politeness is real kindness kindly expressed. This is the sum and substance of all true politeness. Put it in practice and all will be charmed with your manner."

Young men generally would doubtless be thoroughly astonished if they could comprehend at a single glance how greatly their personal happiness, popularity, prosperity, and usefulness depend on their manners. J. G. HOLLAND.

In attracting others to us the value of a pleasing manner cannot be estimated. It is like sunshine. We feel it at once, and we are attracted to the person who possesses it.

"Give a boy address and accomplishments," said Emerson, "and you give him the mastery of palaces and fortunes wherever he goes; he has not the trouble of earning or owning them: they solicit him to enter and possess."

Much has been written upon this subject. Indeed, so much has been said, and said so well, that there will be little attempt to do anything else in this chapter than to bring together some of the best thoughts of the best authors.

The men and women who have accomplished great things in the world have, as a rule, understood the value of politeness, and have acted in accordance with that knowledge. You can, possibly, recall a very few exceptions, but these were persons great in spite of their lack of courtesy, and they would have been even greater had they practiced the art of gentle manners.

The Duke of Marlborough, whose general education was in some respects sadly neglected, had so irresistible a charm of manner that he swayed the destinies of nations. Mirabeau, who was unattractive in person, won by his politeness the good will of all with whom he came in contact. There has been no time in the history of the world when good manners counted for more than they do at the present time. In fact, to-day more than ever before a man is dependent for success upon his personality. Good manners often bring to one many things that wealth cannot procure, and "politeness has won more victories than powder."

"No one," says an American writer, "who has any appreciation of grace and beauty in nature or in art can fail to recognize the charm of fine manners in an individual. We rejoice in them as we do in a lovely sunset view, or a beautiful piece of architecture, or a fascinating poem, for their own sake and for what they express; but even beyond this they have another attraction in the magnetic power they exert upon all beholders in setting them at ease, in sweeping away shyness, awkwardness and restraint, and in stimulating them to the expression of whatever is best worth cherishing within them."

It is undoubtedly true that the presence of fine manners, whether it be in the home or the social circle, in the workshop or the counting-room, in the visit of charity or the halls of legislation, has an immediate effect in reproducing itself, in diffusing happiness, in developing the faculties, and in eliciting the best that is in everybody.

Surely there is no quality that a girl or a woman can possess which recommends her more favorably to the good opinion of others than that of uniform courtesy and good manners.

William Wirt's letter to his daughter on the "small, sweet courtesies of life," contains a passage from which a deal of happiness may be learned. "I want to tell you a secret. The way to make yourself pleasant to others is to show them attention. The whole world is like the miller at Mansfield, who cared for nobody--no not he, because nobody cared for him. And the whole world would serve you so, if you gave them the same cause. Let everyone, therefore, see that you do care for them by showing them the small courtesies in which there is no parade, whose voice is still to please; and which manifest themselves by tender and affectionate looks, and little acts of attention, giving others the preference in every little enjoyment at the table, walking, sitting, or standing."

Young men who wish to make their way in the world cannot afford to forget that there is not in all the world a talisman of such potent magic as the irresistible spell of a charming manner. While in some cases it seems innate, it can, in a great measure, be acquired. Yet a careful observer of the young men of the present generation cannot fail to notice a tendency, on the part of some at least, to disregard the small courtesies of life--the intangible, yet very perceptible little things which make the man a gentleman. Some people even contend that outward manner is a secondary consideration if the head is well stored with knowledge, and that if a young man has the faculty to get on in the world, it is a matter of very little importance if he have not the manners of a Chesterfield. That this idea is prevalent is accounted for by the great number of well-educated men--men of ability and power--who, clever and with no lack of brains, are painfully deficient in good breeding. With no intentional lapses they are awkward, presuming, and even vulgar.

"In most countries," says the Toronto Week, "an educated man and a gentleman are almost synonymous terms. On this side of the Atlantic they by no means always apply to the same man. Educational advantages are within the reach of all classes of people--even persons who have missed the benefit of home training for their manners, or who have not numbered cultured persons among their acquaintances. Such persons by native ability and hard work often attain to high positions of honor and trust in the various professions, and win for themselves the title of 'self-made.'

"Yet because a man by his brains, energy, and pluck carves out his own fortune, putting himself in a prominent position, is it not very desirable that he should also cultivate the courtesies of life so that the talent be not hidden by roughness and uncultivated bearing."

We frequently meet college students--especially from the smaller colleges--good, honest, earnest, ambitious fellows, who are working hard to make their way in the world. They are poor, and have come from homes where the stern realities of gaining a livelihood have left, apparently, no time for culture; where the table manners are but little better than those of the logging camp, and where the graces of refined speech and manners have never even taken root. They may take never so high a rank in their college studies, may pursue the work preparatory to a profession with never so much diligence, yet they will always be handicapped by their ignorance of those embellishments so necessary to social, and even business, success. They find themselves continually placed at a disadvantage, and their lack of social training is responsible for failures which might have been avoided.

Because a man is a successful lawyer he is not justified in saying that he can be his own tailor, or that ill-fitting clothes, if belonging to him and of his own make, are as suitable as those of a good cut. So it is with the intellectual giant who takes no heed of his manners. He may learn much from less talented persons, who are, nevertheless, his superiors in many respects. Desirable as it may be for a young man to shun the extravagance of the aesthete, and to despise the shams of society, he cannot afford to neglect the courtesies of life; and he does well who, while devoting his energies to mathematics and the classics, pays attention to the improvement of his manners. It is while young that manners are formed; the most strenuous efforts will not wholly eradicate in after life the awkward habits formed in youth.

The young man who is ambitious, upon whom Dame Fortune is already turning a dawning smile, should pause and think about this matter. Some time he may be rich; some time he may aspire to a high position in society or in public life, and he should begin early to fit himself for the proud position he means to occupy.

The outward address of a man has no little influence upon his success in business. The polite attention and readiness to meet every reasonable, and often unreasonable, demand of his customers, on the part of A. T. Stewart, when he opened his narrow linen store on Broadway, was almost as important a factor in his rapid success in securing business as his remarkable quickness in discovering changes in the market, and in adapting his goods to the taste and necessities of his patrons. This marked self-restraint and politeness of manner he retained to the last.

It is strange that every business man does not appreciate the commercial value of politeness. The writer knows a clerk who is employed in a drug store in one of the largest towns of Maine. So polite is he in his attentions to customers, so willing to be helpful, so pleasing in his manner, with that restraint and quietness which mark the gentleman and destroy every trace of effusion, that he has made himself invaluable to his employer. It is reported that, more than once, his friends have urged him to establish a business of his own, but his employer, realizing his value in attracting and holding customers, has turned him from the idea by a generous increase of salary. Thousands of clerks and thousands of professional and business men could greatly increase their earning power by closer attention to the accepted rules of courtesy.

Some people excuse a roughness of manner by saying that they detest affectations of all kinds, that they love the truth, that they are perfectly frank and outspoken. Such people pride themselves upon their naturalness, and on the ground of frankness they will wound by rude language, will insult you, and defend their awkwardness and ill-breeding by the plea of "natural manners." Naturalness is not always commendable. If nature has not invested us with those qualities which are pleasing to others, we should try to improve upon nature. The plainest truths may be conveyed in civil speech, and it is better to "assume a virtue if you have it not." To object to politeness on the ground that its language is sometimes unmeaning and expressed for effect, is as foolish as it would be to object to the decoration of our parlors or the wearing of good clothes.

In the ordinary compliments of good society there is no intention to deceive. Polite language is pleasant to the ear, and soothing to the heart, while rough words are the reverse, and while they may not always be the result of bad temper, they are quite likely to cause it.

The motive for politeness should not be the desire to shine, or to raise one's self into society supposed to be better than one's own. The cultivation of good manners is not merely a means to the gratification of personal vanity, but it is a duty we owe not only to other people but to ourselves; a duty to make ourselves better in every respect than we are. Indeed, the true spirit of good manners is so nearly allied to that of good morals that they seem almost inseparable.

"Did you ever think how invisible is the armor of defence afforded by perfect politeness?" asks Harper's Bazar. "Neither man, woman nor child can resist it. The quick tempered Irish maid who loses her hold on her tongue so easily and 'answers back' with a hot retort is abashed when her mistress meets her with quiet courtesy. The angry person, off guard and saying what he really does not mean, is foiled by the self-control of his interlocutor, who has not, for an instant, forgotten the gracious manner of good breeding."

Politeness is, perhaps, instinctive with some, but with the majority it is a matter of training, of the slow and careful discipline of voice